Privacy

This page covers the Dollop app on iPhone, on Android and on the web at app.hellodollop.com. Dollop is made by Dollop Inc. The recipe website, hellodollop.com, keeps nothing about you.

What the app keeps

The app starts as a guest on your device, and the server keeps what you give it so your plan follows you: the name you choose, how many people you cook for, your food choices and allergies, the ZIP code you enter for store prices, what is in your kitchen, your weekly plans and grocery lists, the dinners you cook, your character, closet and nook, and your friends in the app. It also keeps a random ID for your device, so your phone stays signed in. If you sign in with Apple or with an email code, we also keep that sign-in so you can get your account back on another phone.

Photos and questions read by AI

Some things you send are read by Claude, an AI model made by Anthropic: photos of your shelves or a recipe, recipes you paste or link to, and questions you ask Dolly while you cook. The app asks before the first time. Our server passes them along and doesn’t keep the photos. Anthropic handles them under its commercial terms, which do not allow it to train its models on them. If you’d rather not, add things by hand and type recipes in yourself.

Kroger-family stores

If you shop at Kroger, Ralphs, Fred Meyer, King Soopers, Smith’s or another Kroger-family store, the ZIP code you enter goes to Kroger to find the stores near you, and we keep the store you pick so we can price your list there. If you also connect your Kroger account to send your list to your cart, we keep the sign-in Kroger gives us, locked with a key only our server has, and use it only to add your groceries. Both are deleted with your account, or sooner if you write to us and ask. If you shop somewhere else, nothing about you goes to Kroger.

Logs and errors

Like any website, our server’s logs record your internet address, your device type and the pages the app asked for. When the app hits an error, it sends us what went wrong and your device type so we can fix it. We use these only to keep the app working and to stop abuse, and Google Cloud deletes the logs after 30 days.

Payments

When you subscribe or buy a pack, Apple, Google or Stripe takes the payment, and we never see your card. We keep a record of what you bought, when it renews or ends, and the store’s purchase number, so your subscription works everywhere you sign in.

Barcodes

When you scan a barcode, only the number is looked up, in Open Food Facts, the USDA’s FoodData Central, or UPCitemdb. Nothing about you goes with it.

Who else handles your data

Our server and database run on Google Cloud, Cloudflare delivers the app and the website, Stripe takes card payments on the web, Resend sends sign-in codes by email, Kroger finds your store and fills your cart if you shop there, and Anthropic reads the photos and questions described above. Each of them handles your data only to provide that service to us, under terms that protect it at least as well as this page does. We do not sell your data, show ads, or use analytics that follow you across other apps and sites.

Friends

A friend you add by invite link sees your character, your nook and what you cooked this week. Nobody else can find you. You can remove a friend, or block and report them, at any time.

Dinner invites

When you host a dinner, you can send an invite link. Anyone who opens it can send a name, their allergies and any diet they keep to, without an account. Only the people in the host’s kitchen see those answers, and other guests never do. The answers are deleted when the host deletes the dinner, or deletes their account when nobody else shares their kitchen. The link stops working 30 days after the dinner.

Deleting your data

Delete your account in the app under Me, Settings, Delete account. That removes your account and everything listed above from our database right away, except purchase records, which we keep as long as tax law requires. Deleting your account doesn’t cancel an App Store or Google Play subscription, so cancel that first.

Children

Dollop is not meant for children under 13, and we do not knowingly keep data about them.

Your choices

You can change or remove anything you entered in the app, turn off reminders in your phone’s settings, stop the AI reading by not sending photos or questions, and delete your account. To ask what we keep about you, or for a copy of it, write to hello@hellodollop.com.

Changes

If this page changes, the date at the top changes with it.