Terms

These terms cover the Dollop app on iPhone, on Android and on the web at app.hellodollop.com. Dollop is made by Dollop Inc. By using the app you agree to them.

Dollop Plus

Using the app needs a Dollop Plus subscription, which costs $59.99 a year or $9.99 a month in the US. Prices in other countries are shown before you pay. One subscription covers everyone in your kitchen. There is no free trial.

You can subscribe in the iPhone app through the App Store, in the Android app through Google Play, or on the web by card through Stripe. Whichever way you pay, the same subscription works everywhere you sign in.

Renewal and cancelling

Your subscription renews automatically at the same price at the end of each year or month until you cancel. You can cancel at any time and keep Plus until the end of the period you paid for.

If you subscribed through the App Store, cancel in your iPhone’s Settings under your name, then Subscriptions. If you subscribed through Google Play, cancel in the Play Store under Payments and subscriptions. If you subscribed on the web, cancel in the app under Me, Settings, Manage subscription.

Refunds

Refunds for App Store and Google Play purchases are handled by Apple and Google under their own rules. For a web subscription, write to us and we will look at it.

Packs

Packs of characters, outfits and decor are separate one-time purchases. They are yours to keep on your account. They are not included in Plus.

Photo reading

Plus includes up to 100 photo reads a month for each kitchen, such as kitchen scans, recipe photos and questions to Dolly while you cook. The count starts again every 30 days.

Food safety

Dollop helps you plan and cook, but you are responsible for what you eat. Check every label for allergens yourself, because products and recipes change. Follow safe cooking temperatures and storage times. Dollop is not medical or nutrition advice.

Your account

Keep your sign-in to yourself. Don’t use Dollop to harass anyone, to share anything unlawful, or to try to break or copy the app. We can close an account that does. You can delete your account at any time under Me, Settings, Delete account; deleting it does not cancel an App Store or Google Play subscription, so cancel that first.

Changes and the law

We may change the app and these terms. If a change affects what you pay for, we will tell you before it applies. These terms are governed by the laws of the State of Utah.

Contact

Write to hello@hellodollop.com.